No Startup Screen

SOLVED

Hello,

I'm experiencing an issue where all of the staff members no longer see the startup screen to Sage50. The screen is the one that would show the last worked on company, or log into the sample company, create a new company, etc. Now instead of showing that screen it just immediately brings up windows explorer asking you to select the company database file you want to work with.

This has only started happening recently. Was there an update that is causing this? Or is there a setting? 

Thank you in advance

Parents Reply Children
  • 0 in reply to Lana Johnson
    SUGGESTED

    Hi Lana:

    Try opening the sample company. It should be located on C:\Users\Public\Public Documents\Simply Accounting\Year of your Sage product E.G. 2021\Samdata\Product type, choose Pro, Premium or Enterprise\Universl

    Double click on Universl to open the sample company, Once opened go to the View menu and Select Company Window at Startup. Close the sample company and then start Sage 50 again. Once started you will get the Select Company Window at Startup.

    Hope this helps!