Cheques Still Visible (even though they were deposited)

SOLVED

Hello, This is a bit of a mystery. I post payments by cheque to a 1000 Cheque Clearing Account. Then on the deposit slip I clear those cheques out of the holding account and deposit them to my bank account. I have a series of cheques that I have already deposited, but when I click on available cheques for deposit in the Deposit Slip Module, the cheques are still there. When I open the ledger for that account, the cheques show as being moved over to the bank and the account reads as zero. So they are technically gone, but not. Any ideas how to clear them out without affecting anything?

  • 0
    verified answer

    Hi Wordsmith,

    If this is the case, are you able to use the deposit slip window, select the available cheques and post the slip again.  Normally speaking, it will credit your clearning account and debit your bank account.  If your clear account goes negative, you can do a general joural entries to credit your bank account back and debit your clearing account and make it back to zero. 

    Then, go back to your deposit slip.  For the the deposit from account, select your clearing account again and see if the cheque are still there for you to choose.

    Please come back and update us after you have done the steps above.

    Thanks

  • 0 in reply to Keith L

    Hi Keith,

    This worked 100%. I should have figured that out, I guess I was caught up in the why of how they appeared again, as if I had never deposited them. I accepted them again, deposited them and then made  GL entry to reverse it. Thanks so much!