Problem with sending Sage feedback ideas

Keith,

I just created a few feedback ideas (505, 506, 507) using the feedback link in Sage help


using this url,
   http://sage50canadian.ideascale.com/a/ideas/search?discussionID=&tag=&query=505&includeArchivedCampaign=true

and entering 505 or 506 or 507 as the keyword, I see the ideas

so I thought, what is idea 504 ? 500 ? 400 ? 300 ?
but the search returns 'no ideas found' even when including archived campaigns

where did they go ?

why does it display only 71 ideas, when over 500 have been submitted ?

Parents
  • 0

    Those 71 are the ones they have looked at, evaluated, and have been judged ready for voting.

    The process has been taking several months to a year.  By the time some of my ideas have found their way through, I've forgotten all about them.  Often, six months later there's a response that looks like it was generated by a keyword matching program that spits out a couple paragraphs from the online help.  It might be factual, but it sometimes is unrelated to the feedback.

    I submitted two feedback items right away when the thing was set up - that the feedback categories "Accounts Receivables" and "Accounts Payables" were incorrect English - 'Accounts' is plural, 'Receivable' and 'Payable' are descriptive adjectives and don't have a quantity, because they're descriptive a quality of the noun 'Accounts'.  

    Six months later the reply comes back "can't find that anywhere in the program".   My response was a somewhat polite translation of "No sh**, Sherlock., read what I wrote.." 

    It could be a word-for-word translation of "comptes débiteurs" and "comptes créditeurs".  It's still not correct English, but it's not bad for a non-English speaker.  

  • 0 in reply to RandyW

    well - if you were to type in search box in same site 'document management system' you will see my idea which I submitted 2 weeks ago (I think you will see it unless it is only for the person who submitted the idea). The black/white corner tabs says 'waiting for moderator approvals'. If you look at the latest few ideas sent they are all submitted a few months ago. So it would seem that the moderators only look at this site every couple months or so? That's the impression I am getting.

Reply
  • 0 in reply to RandyW

    well - if you were to type in search box in same site 'document management system' you will see my idea which I submitted 2 weeks ago (I think you will see it unless it is only for the person who submitted the idea). The black/white corner tabs says 'waiting for moderator approvals'. If you look at the latest few ideas sent they are all submitted a few months ago. So it would seem that the moderators only look at this site every couple months or so? That's the impression I am getting.

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