Hi all,

I've just started working at a company that has never used the Bank rec module in Simply. I've used it at another company and quite like it, so I'm trying to start these guys on the bank rec module.  However I'm facing an issue.  All of the transactions going through the bank statement are entered into simply, in my bank rec, the resolved amount is equal to the difference between the opening and closing balance of the statement as it should.  However, there is an unresolved amount and I can't figure out where this amount is coming from... in the add prior transactions page I only moved cheques that I knew still hadn't cleared and transactions that were in the list that cleared in the month that I was reconciling (so that they'd show up on the transactions page and I could tick them off) from the "resolved' list to the "outstanding" list. I can't process the entry due to the unresolved amount... What do I do?? I've read a bit about resetting the bank rec, but since this is the first statement that I'm trying to reconcile in this module, I'm not sure if resetting would accomplish anything?

Much appreciated!!