Unresolved/Outstanding Balance

I am trying to close my April month and it is showing me that I have both an unresolved and an outstanding balance. I have checked (quadruple checked) the opening date, ending date, opening balance, ending balance and no luck. Every single transaction that had cleared the bank are checked off. When I called Sage I was told something about 'adjustments made' I went through to try and figure out what were adjustments and no luck.

Here is an example:

Outstanding Balance: $2,514

Unresolved Balance: $5,213

I have absolutely no idea why this is happening as every single other month has balanced perfectly. I have recently taken over doing this (not normally my job) and when I had reconciled March I had no problems. But for some reason with April it is not balancing at all. I do have a line of credit and this changes with each month, I am not sure if I need to adjust this in my sage 50?

Any help would be greatly appreciated!

Thank you very much!