Font size is too small

SOLVED

I have several clients complain that in Windows 7 (they have switched recently from XP to 7) fonts in the the current version of Sage 50 are too small when entering transactions.  I have tried changing the font size in Windows itself (most are at 150% now) and even lowering the resolution, but it barely makes it better.  Is there a way to change the screen font size in Sage 50 (printed reports are fine).

Thanks!

Parents
  • 0

    Hi Tsherr,

    You have already done what you have to do - lower the resolution to make things bigger and adjusting DPI.

    For your information, do not increase DPI more than 125% or you will have to Sage 50 cut off.

    You may want to use Magnifier (Control Panel\All Control Panel Items\Ease of Access Center) from Windows as an alternative

  • 0 in reply to Keith L

    So Sage isn't going to do something about the fonts?  Lowering the resolution to increase the font size is ridiculous - plus it means the monitor isn't in native resolution and therefore doesn't look as good.

    I think Sage needs to either give the ability to make the fonts larger (better option), or just make them larger (might be simpler programming).

    Does Sage support read these forums, or is it just end-users - if not, is there a way to submit a suggestion to Sage?

  • 0 in reply to tsherr

    Hi Tsherr,

    Please go to Help, in the menu bar, Contact Sage, Give us your Feedback to submit your idea.

  • 0 in reply to Keith L

    Hi Tsherr

    Here is the link to the website to post your concern and how important it is to you to have this change made. You will discover too that you are not the only one asking for this change. It ranks in the top 10. Please voice your concern and the more people give feedback the sooner or more likely the change will happen

    sage50canadian.ideascale.com

  • 0 in reply to The Software Coach

    Thanks Jo Anne, I'll do that.  Rather funny that it's a top ten issue, but it hasn't been fixed yet, but based on my experience with Ideascale for other applications, this seems par for the course.

  • 0 in reply to Keith L

    Keith, there is lots of posted feedback regarding the need to resolve this issue

    could you contact Sage 50 developers for a date as to when this will be resolved, or even if it will be resolved

    and I will presume that the lack of a yes (with date) / no answer with 2 weeks as to the resolution of this problem, will signify the Sage developers have no plan to resolve the issue

  • 0 in reply to Roger L

    Two weeks from now?  The change from 2007 to 2008 included a new invoice screen interface, with these 8 point fonts, and some funky behaviour when inserting or deleting rows.

    Assuming that was changed Oct 1, 2007, CRBookKeeping is giving Sage 360 weeks to put it back to at least as good as 2007?

    (QuickBooks appears to use 10 point fonts.  They're not scalable either, they're just a sort of common-sense size to begin with. )

    So... yeah.

  • 0 in reply to RandyW

    I'm not giving Sage 50, two weeks for a fix... I'm giving them two weeks to respond yes/no to providing the fix, otherwise I will presume the answer to be no fix....

    and if yes, I need a release date - to keep the development team accountable

    Sage needs to indicate if they plan on updating the product going forward - to say 'provide feedback', with no one closing the feedback loop is proving pointless

  • 0 in reply to Roger L

    I think that the 9 month delay between submitting a 'feedback' note, and it being displayed for voting, should be answer enough.  As an excuse, "we're real busy doing important stuff" wears thin even before a year goes by.

    Also doubt there's going to be any future change that isn't a new Sage 'Revenue Stream'.  

    Sage obviously knows about making big, readable fonts:

    I used to work for a small, probably far less beaurocratic software development.  Exchanges like this weren't unusual:

    Sales Manager:  "I've got a customer on the phone, wanting to know if (new product) will do loan amortisations?"

    President / head of Development, after a moment "Yes!....  Tell him yes, it will!"

    It changed, I left.

  • 0 in reply to RandyW

    Our Research & Development team is well aware of this issue.  We apologize that we are unable to provide a definite timeline of tackling this problem.  We will disclose more information once we get updated

  • 0 in reply to Keith L

    since the R&D team is already working on the 2015 release, probably testing it now - can they disclose if the font issue is resolved in the 2015 release (to be available in four months) ?

  • 0 in reply to Roger L

    'profesionals'?? and no one caught this?

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