I have all my account info, but I think I got download link instead of CD and now that PC crashed and I need files off it.
Is there anywhere I can find an install link? I don't have the original email saved anymore.
I have all my account info, but I think I got download link instead of CD and now that PC crashed and I need files off it.
Is there anywhere I can find an install link? I don't have the original email saved anymore.
If the hard drive is readable, your installation files are in c:\Sage, and any downloaded updates should also be on the hard drive.
Probably C:\Users\Public\Documents\Sage Software\Simply Accounting\Download
Whether everything can be recovered depends on the condition of the hard drive - from 'crashed' meaning something was misconfigured, or malware gibbled some part of the Operating System, to failure of some component outside of the hard disk, to literally run over / smashed.
(By 'hard drive' I mean the internal component that stores the data, not the entire system excluding the monitor.)
Is there anywhere I can find an install link? I don't have the original email saved anymore
Sage doesn't generally make old software available. If you didn't make a backup of the installation and you can't get it off the old hard disk, contact a Sage 50 partner to see if they can do it for you.
Given that the old PC is absolutely unrepairable, You can go in one of two directions:
- 'raise the Titanic' by getting the old installation software, serial number, and unlock codes to install on a new PC. You will need the EXACT version and the updates off the old PC.
- Install a new release of Sage 50 plus the 2014? release that has the old database engine, then try to convert your backups. Skipping 7 years of updates has become a bit of a process.
If the hard drive is readable, your installation files are in c:\Sage, and any downloaded updates should also be on the hard drive.
Probably C:\Users\Public\Documents\Sage Software\Simply Accounting\Download
Whether everything can be recovered depends on the condition of the hard drive - from 'crashed' meaning something was misconfigured, or malware gibbled some part of the Operating System, to failure of some component outside of the hard disk, to literally run over / smashed.
(By 'hard drive' I mean the internal component that stores the data, not the entire system excluding the monitor.)
Is there anywhere I can find an install link? I don't have the original email saved anymore
Sage doesn't generally make old software available. If you didn't make a backup of the installation and you can't get it off the old hard disk, contact a Sage 50 partner to see if they can do it for you.
Given that the old PC is absolutely unrepairable, You can go in one of two directions:
- 'raise the Titanic' by getting the old installation software, serial number, and unlock codes to install on a new PC. You will need the EXACT version and the updates off the old PC.
- Install a new release of Sage 50 plus the 2014? release that has the old database engine, then try to convert your backups. Skipping 7 years of updates has become a bit of a process.
*Community Hub is the new name for Sage City