Hi,
Our accountant has Save 50 Canadian Edition, Premium with Payroll, and we were told by tech support that we have Cloud option with the purchase we've made. And we do have the multiuser option as well.
Now, we called them back about the cloud part because we hired a part-time bookkeeper to help out the accountant. She would like to move the files to the Sage Cloud so that they could both work on that same file at the same time instead of having to transfer the files on a memory stick back and forth (and then they can't work on the file at the same time this way).... not practical.
When we called tech support, they insist that the cloud version does not allow more than one person to edit the file at the same time, etc... That the only way to do it is to either purchase the Enterprise version of Sage 50 or install an internal server to put the files on and network Sage 50.
It is hard to believe, in a way, that if we have a cloud option with our current Sage 50 program that it would not allow more than one user to use the file if we store it online with Sage Cloud...
Are we getting the correct information?
Please advise.
Thanks,
Léo