Hi Arie

What error message are you getting when you try to email?

Have you tried set Outlook as default program and reboot then send again?  

Have you try reinstall Outlook and Sage 50 after having this issue?

Hi Jason, thank you for the reply.

As you suggested, I have set outlook as default email and rebooted laptop. Did not help.

It took 56 seconds for the email to be sent, but the email window continue to spin for a total of 5 min. providing the following error an the end: "An Error occurred sending the email (though the email was actually received by the intended recipient).

MAPI result code: 1073741819. Checked the error. Not sure how does it relate to my case.  

At this point I have not tried to reinstall outlook and/or Sage 50.

Thank you

Hi Arie

Does your laptop contain the latest windows updates? 

Have you tried right click on Sage 50 icon and try to ran as admin then email?

If still doesn't work I would suggest you try email on new windows admin profile or reinstall Sage and Outlook.

or call Sage 50 CA support.

Hi Arie

Does your laptop contain the latest windows updates? 

Have you tried right click on Sage 50 icon and try to ran as admin then email?

If still doesn't work I would suggest you try email on new windows admin profile or reinstall Sage and Outlook.

or call Sage 50 CA support.

Hi Jason,

I have run the latest window updates and it seems the email is now working (need more testing) though it is still taking too long for the email to be sent.

Thank you so much for your help. I will keep you updated if anything changes.

Thanks

Arie