Hello Teck VHO, 

Apologies to hear of the difficulties you've had getting in touch with us. Richard S. Ridings is correct, Sage 50 CA regular support can offer guidance mostly... however Expert Services are also available to complete a full on install / move of data. See this KB 95041 for full details. 

Basically your request can be submitted by:

1. Calling 888-701-8989

2. Emailing us at [email protected]

3. Connecting with a Sage 50 expert via online scheduler - Click Here
   
   

If you have any trouble with the above, feel free to forward your account ID / contact info to me by direct message and I can have our teams contact you. Hope this helps!

PS: here as well are some resources from our post on common questions

Warm Regards, 
Erzsi

Hello Teck VHO, 

Apologies to hear of the difficulties you've had getting in touch with us. Richard S. Ridings is correct, Sage 50 CA regular support can offer guidance mostly... however Expert Services are also available to complete a full on install / move of data. See this KB 95041 for full details. 

Basically your request can be submitted by:

1. Calling 888-701-8989

2. Emailing us at [email protected]

3. Connecting with a Sage 50 expert via online scheduler - Click Here
   
   

If you have any trouble with the above, feel free to forward your account ID / contact info to me by direct message and I can have our teams contact you. Hope this helps!

PS: here as well are some resources from our post on common questions

Warm Regards, 
Erzsi

Thank you for your help.

I tried the online scheduler but I am not clear what I am scheduling; a time to talk with a human or a time for someone to install, copy, etc. 

I resent my original request to the email address hopefully that will connect me with a person and we can discuss how and when this work can be done.