I upgraded my bookkeeper from a Windows 7 to a Windows 10 machine (because Sage will soon stop supporting Windows 7). We are on v2020.2 (we didn't have all the problems a lot of others had with that version update).
On the Win10 machine, when she tries to make a General Journal Entry, in that dialog when she presses the button to open "Recurring Entries", nothing happens, but then we get stuck as it behaves as if there was another dialog open on top of the current one. I.e. the "Journal Entry" dialog is still open but buttons are disabled and you can't close that dialog any more. I had to end the Sage tasks in Task Manager to close the program.
Doing the exact same actions on the Windows 7 machine results in a dialog opening with all the recurring transactions. Everything is set up the same on the two computers, the only difference is the operating systems.
I don't see the usual evidence of a "hidden" dialog, e.g. don't see it in the Task Bar or in Task Manager, but it is behaving like the Recurring Entries dialog is on screen but it isn't.
Can somebody tell me what is wrong on this brand new Windows 10 machine?
