Tried to download Sage 2020 software but the last step does not work

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Hello.  I tried to download Sage 2020 software but the last step does not work it gives me this message( This product is not installed correctly.  One of the program files is missing.  Reinstall Sage 50) can you help please.  Thank you

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  • 0

    I'm also having an issue with a download.  Was able to get the upgrade for a client's version, but do not think have the upgrade on my own despite being told my version (Sage 50 Accountant) is up-to-date.  I have Release 2020.2.  Am I up-to-date?  Will need to migrate data between my computer and my client's tomorrow.

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  • 0

    I'm also having an issue with a download.  Was able to get the upgrade for a client's version, but do not think have the upgrade on my own despite being told my version (Sage 50 Accountant) is up-to-date.  I have Release 2020.2.  Am I up-to-date?  Will need to migrate data between my computer and my client's tomorrow.

Children
  • 0 in reply to Jo Ruelle

    Yes 2020.2 is up to date.  You should have the file automatically downloaded to 

    C:\Users\Public\Documents\Sage Software\Simply Accounting\Download

    Assuming your settings are set to download automatically.

    You can check this by going to Help, About Sage 50..., Support Info, Modify Product Update Settings.

    I turn off the Automatically Install Product Updates but have the Automatically Download option turned on.