I was able to fix this problem. I opened Sage50 directly and not the client file icon. I then went to connect to a shared company. It gave me the option to choose my company and then it downloaded it. This seems to work, but I don't want to have to do this every time I need to access the file. I have another company file set up where I can just click on it from my desktop each time and it works no prob. Maybe that one is set up differently?

I was able to fix this problem. I opened Sage50 directly and not the client file icon. I then went to connect to a shared company. It gave me the option to choose my company and then it downloaded it. This seems to work, but I don't want to have to do this every time I need to access the file. I have another company file set up where I can just click on it from my desktop each time and it works no prob. Maybe that one is set up differently?

Thank you!  I tried your suggestion and it worked.  Appreciate your help!