Hi Nikolas:

In order to restore from a backup on a USB stick, I would suggest copying the backup file first to your hard drive on your computer. After the file has been copied open up your Sage 2018 and try the restore menu item selecting the backup file from your hard drive.

Hope this helps!

I copied the entire Simply accounting folder from my laptop onto the USB stick, then from the USB stick to a new folder on my desktop. Still gives me the same message when I try to restore from backup. When I try to open the company folder, it says that my software is not compatible with the file format for my company, and that I need to upgrade to the latest version. Fine, so when I try that, it wants a subscription fee, which I believe when I bought the software, it was a 1-time fee, no monthly or yearly subscription.

I copied the entire Simply accounting folder from my laptop onto the USB stick, then from the USB stick to a new folder on my desktop. Still gives me the same message when I try to restore from backup. When I try to open the company folder, it says that my software is not compatible with the file format for my company, and that I need to upgrade to the latest version. Fine, so when I try that, it wants a subscription fee, which I believe when I bought the software, it was a 1-time fee, no monthly or yearly subscription.

Nikolas:

When you copied the entire Simply Accounting folder, what did you actually copy to the USB stick? Only a backup file can be restored using the restore menu item in Sage 50. If you copied the actual data which includes a file of your company name.sai and a company folder.saj then to open your data just double-click the .sai file to open your data. On the other hand if your data does not open you may have a version say 2018.0 installed and you may need 2018.4. If you bought Sage 50 2018 with Payroll then yes it is a subscription product.

Hope this helps!

The version on my laptop appears to be Sage 50 Pro 2018.1. Would you or anyone else here be able to direct me to a download link for that specific version? I've searched and can't seem to find one... Thank so much for all you help thus far!

Hi Nikolas:

Contact us off forum and we will see what we can do for you for the update to 2018.1.