New Sage update - Crashes

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Hi everyone, 

Has anyone have  updated 2024.0  and anyone having issues. Each time I have to do something in the system it crashes and closes the program completely. Then I have to re login. It works great for like 10 mins then crashes again. 

Will there be a new update on the program for these issues.

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    SUGGESTED

    Hi  ,

    Thank you for reaching out. Did you ever find an answer for this issue?  I'm sorry to hear about the difficulties you're experiencing with the 2024.0 update. It sounds quite frustrating to deal with frequent crashes. Regarding your query, I haven't come across widespread reports of this issue, but let's see how we can address it.

    For the crashes that occur after a short period of use, it's possible there may be a specific trigger within the application causing this. While we await any potential updates that might resolve these issues, I would suggest the following as a temporary measure:

    If you are using Windows 10 Family/Home Edition and encounter an "access denied" error when setting your Sage 50 icon to always run as Administrator, you could manually run the program as an administrator. To do this, right-click the Sage 50 icon and select "run as administrator" each time you need to launch the software. This has been a successful workaround for many users.

    Please note that the Windows Professional edition offers more features, including the ability to access Properties > Advanced settings to permanently set running as administrator as the default. This may not be available on Home editions, as Windows 10 generally restricts this capability.

    If the problem persists, I would recommend reaching out to Sage customer support for more personalized troubleshooting. They may have more information on an upcoming update that could resolve these stability issues.

    Warm Regards,
    Erzsi