Update for anyone interested - we removed the entire RD 2022 server and rebuilt it from scratch, adding only windows updates, MS office 365 and Sage 50 Quantum, the results are exactly the same, Sage, once licensed,  is dead and fails to open.

Update for anyone interested - we removed the entire RD 2022 server and rebuilt it from scratch, adding only windows updates, MS office 365 and Sage 50 Quantum, the results are exactly the same, Sage, once licensed,  is dead and fails to open.

Hi Paul_R ,

Thank you for detailing the issue you're experiencing with Sage on your new Windows 2022 terminal server. I was unable to find your account details with us based on your profile here but feel free to email me the details here to forward onto the team.

Here's a quick rundown based on this article's content:

1. Connection Manager: Ensure that the Sage 50 Connection Manager is installed and properly configured to bind to the TCP protocol. Verify IP/Hostname resolution is correct.

2. Firewall Settings: Make sure the necessary ports and processes are allowed through your firewall for Sage 50 to operate correctly.

3. User Permissions: Right-click on your Sage data folder and adjust the sharing and security settings. Test accessing the data from various workstations.

4. Service Log On: Add the local server administrator (not global admin) to the Log On tab for the Connection Manager Service. Restart the service and test.

5. Local Permissions: Navigate to 'secpol.msc' and add network users to the User Rights Assignments.

6. Network Cards: If the server has multiple network cards, disable all but one to test the connection.

7. Re-examine .NET Install: Since you mentioned a suspicion about .NET, it might be beneficial to completely uninstall and reinstall it, even if the repair showed no issues.

If you've already followed these steps and the problem persists, we would recommend reaching out to our support team. 

For further assistance, you can consult our support resources at  www.Sage.com/Resources or phone 1-866-996-7243 during regular business hours.

Hope this helps!

Warm Regards, 
Erzsi

We are an IT provider this as a client setup, so you would not have found an account under my profile info. Thanks for reaching out, it was resolved per my post.