Last year (2023), I bought Sage 50 Premium directly from Sage.
Today I bought the 2024 version from Staples.
I installed it, registered it online with the Company code I created last year, and got my activation key.
When I open Sage, I can 'search' any client, invoice, transaction, but I do not have access to create new transactions. If I click to get help, it open a page on Sage website asking me to purchase it (which I already did, but not with them, with Staples).
I already opened a ticket online on my account, and I will try to call the activation service tomorrow.
Is this a situation someone else encountered, and is there someone that can help me?