Hi Mirasong,

Would you please tell us how did you create those historical invoices.  Did you go to individual customer record, historical transactions and did the invoices or you did it in a normal sales invoice windows.

Are you able to look up the invoice through the Customer Aged Detail report and see what the payment method of that invoice is?

Thanks

Yes, I went into the individual customer record to enter the historical invoices.  The aged detail has all the payments as cash.  

I wonder if this happened because I entered these without being done setting up my accounts and the opening balances?  I did not have all the information for the accounts, and needed to start doing something, as the end of the year is coming.  

Right now I am trying to "reverse" the historical transactions by entering new invoices in the history.  Is this what I want to do?

Thanks!

Yes, I went into the individual customer record to enter the historical invoices.  The aged detail has all the payments as cash.  

I wonder if this happened because I entered these without being done setting up my accounts and the opening balances?  I did not have all the information for the accounts, and needed to start doing something, as the end of the year is coming.  

Right now I am trying to "reverse" the historical transactions by entering new invoices in the history.  Is this what I want to do?

Thanks!

Hi Mirasong,

As you look at the aged report for those invoices and payments, when you click the historical invoice, what pop up window do you see?  When you click the payment to the historical invoice, what pop up window do you see?  

I cannot view the historical invoices or payments.   It says "There is no data to report."

Hi Mirasong,

I will have to say the payments towards the historical invoices were also entered under the Historical Transactions tab - Payments button.

Anyway, you can do a historical invoice but in negative number and pay that historical invoice.  These 2 entries will offset the original historical invoice and payment.  Then, you can redo the invoice again and do a payment when you receive the money from your customers.

Hope this helps.