Hi Vivian,

Would you please elaborate more what import/export process you were doing and what results - output or error message you get (if any).

Lists like chart of accounts, customers, vendors, inventory items should be easy one.

Transactions like Invoices, customer payments, vendor invoices etc could be imported differently.

Once we get details we may be in a position to suggest idea(s).

Thanks, Akhtar

Hi Vivian,

Would you please elaborate more what import/export process you were doing and what results - output or error message you get (if any).

Lists like chart of accounts, customers, vendors, inventory items should be easy one.

Transactions like Invoices, customer payments, vendor invoices etc could be imported differently.

Once we get details we may be in a position to suggest idea(s).

Thanks, Akhtar

Importing the accounts, customers, vendors, inventory items as well as the transaction..

The error message says the import files does not contain a compatible country type

Hi Vivian,

Country code for Canada should be 1.

You may want to follow the KB article link below for proper format of creating the import document for accounts, customers, vendors, etc.

10187 - How to import data into Sage 50—Canadian Edition

For importing transaction, please follow the KB link below for proper file layout, which is the .imp file.

41370 - How do I import transactions into sage using a .IMP file format?

Hope this helps.