Rosaly:

The remittance feature can be a little tricky especially after a number of years without using it. There is no reset button other than removing all your previous connections to it. The numbers are generated from payroll to your ledger accounts. I might try going to the setup, settings, payroll, remittance section and remove all of the information on the screen regarding payroll remittances for CRA. Save and exit! Ensure your general ledger CRA account payables have the correct balances that are outstanding for CRA. Go back in the setup, settings, payroll, remittance and re-create the vendors for EI, CPP & ITax, remitting frequency (bi-monthly, monthly, quarterly, etc.) and your next end of remitting period (June 30). Next go to your payment screen, select remittance, vendor and see what pops up. If the numbers are correct then you can move forward. If not you may have to clear the lookup data for remittances. Before you clear the lookup data for remittances do a backup to ensure nothing else is lost in the translation. This should work! If not post back!