payroll taxes not calculating

Need help - running sage 50 quantum, 2020.1, but have random employees calculating $0 for all ei/cpp/tax but when we RECALCULATE taxes, the correct $$ appear. Have checked everything, # of pay periods, payroll tax settings in employee records, all employees making enough to be calculating taxes... If we create the pay cheque and it shows zero's, then adjust that paycheque and recalculate taxes (without changing anything else) it will calculate taxes properly. NEED HELP! Anyone else dealing with situations like this?

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