I am having trouble with Sage 50 Canada Payroll module. I added a new payroll income, ie: Union DOT; then I linked the account and made sure to check mark the income in the employee's profile. However when I enter their timesheet and then go to import the timesheet in the payroll check run, the new income does not come thru when you see their paycheque.
What am I doing wrong, or is there a step that I am missing? HELP.....
Hi Shawna Taylor,
Thanks for reaching out. Did you ever find an answer for this issue? Just in case, I've provided some steps below:
This article has steps that you've likely already tried but might be worth rechecking:
Note: If you are using a Premium version Be sure the income is set to Hourly Rate for any time slip income to be used
After updating the employee profile with the "Amount per unit":
Then you can create a pay cheque with the new income for the employee:
If you are still looking for guidance, please let us know and we can try to point you in the right direction or suggest some resources or next steps.
Warm Regards,
Erzsi
