Paycheque Entitlement Adjustment

I track employee entitlements - vacation and sick days, and OT hours.  I adjusted a previous paycheque, to correct an entitlement entry, then realized that employee had another entitlement change.  When trying to adjust that employee's paycheque again, the entitlement section is completely blank and I cannot add or change anything.  Anyone encounter this and have a fix?  

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    Hi  ,

    Thanks for reaching out. Did you ever find an answer for this issue?  To adjust an entitlement on a paycheque, here’s a quick guide:

    1. In Sage 50, click the Paycheques icon.
    2. Go to Payroll Journal, select 'Adjust Paycheque'.
    3. Find the paycheque to adjust, and select 'Enter'.
    4. Make the adjustments and hit 'Process'.
    5. For out-of-sequence warnings, choose 'No' to retain the cheque number.

    Before you start, ensure your data is backed up. If the entitlement section remains blank, or you can't make changes, please contact Sage 50 support.

    Warm Regards,
    Erzsi

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    The issue I am having is when the paycheque has already been adjusted.  And when I go back to adjust it again, the entitlement section is blank and I am unable to adjust the time I am tracking there.