Payroll - Advance/Loan

SUGGESTED

When I go into payroll, choice the employee under income there is no advance or loan listed.  But if I go into Employee click on income Advance and Loan are listed and checked.  What is wrong?  Thanks Beth 

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    SUGGESTED

    Hi  ,

    Thanks for reaching out. When you set up a loan or advance for an employee, it should indeed be listed under their income options. However, for it to appear during the payroll process, there are a few steps you need to follow:

    1. From the Home window, select 'Paycheque'.
    2. Choose the relevant employee from the pull-down menu.
    3. Navigate to the 'Income' tab. Here you should see the default paycheque or be able to enter hours/salary information.
    4. To deduct the loan or advance from the pay, you need to enter the amount as a negative figure in the 'Loans / Advances' field.

    If these options are not appearing, it might be due to the way the loan or advance was initially set up. For a detailed guide on creating an employee loan or advance, please refer to the article "How do I post an employee loan / advance?".

    Additionally, if you have made any direct bank deposits against the employee loan repayment, you should record these transactions to keep your records accurate and up-to-date.

    If you're still facing issues, it might be helpful to review the setup of the loan or advance for the specific employee. Please feel free to reach out if you need further assistance or have any more questions. You can also Chat with support.

    Warm Regards,
    Erzsi