I have just noticed that this year, the system is calculating vacation pay on the EI Insurable Earning only vs the Gross Pay. I am located in Quebec and the calculation must be on the Gross.
Why has this change occured in Sage50 this year?
I have just noticed that this year, the system is calculating vacation pay on the EI Insurable Earning only vs the Gross Pay. I am located in Quebec and the calculation must be on the Gross.
Why has this change occured in Sage50 this year?
Hi Evelyn@SMC ,
Thank you for reaching out. Happy to see that you worked with our support team to identify that deductions were incorrectly being taken from the vacation pay calculation, causing it to be less than the 6% required in Quebec; and adjusted the settings to ensure that vacation pay is now correctly based on Gross Pay, as per the standard in Quebec.
For any additional guidance, or if you're still having trouble, please don't hesitate to reach out to our support team via the chat option.
Warm Regards,
Erzsi
*Community Hub is the new name for Sage City