Hi Tracey Cadeau ,

Thanks for reaching out. I understand you've encountered an issue with duplicate cheque numbers after a printing error.

To resolve this, you can use the Cheque Log report to verify any duplicate cheque numbers. If you find that the cheques in question are indeed duplicates and have not been posted, you may simply void them. Although there isn't a way to reuse the same cheque number for the same vendor if the payment has been reversed, you can make the cheque number unique by adding a symbol like a space, period, or dash to differentiate it from the original.

For the cheques that have not been posted and have no journal entry number, you would typically void them in the system to ensure your records are accurate and to prevent any confusion in the future.

If you need step-by-step assistance with this process or have any other concerns, feel free to reach out to Sage support or refer to the "How to void cheque numbers" article in the Sage Knowledgebase.

Warm Regards,
Erzsi