Hi Marj@Swab ,

Thanks for reaching out. When setting up the RRSP contributions in Sage 50 Canada, ensure that these contributions are categorized correctly between employee deductions and employer expenses. If the RRSP contribution is entirely by the employer (100%), it is crucial to set it up as an employer expense under the 'User-defined Expenses' section and not as a deduction from the employee. This setup should exclude it from the gross income calculations on the ROE.

1. Verify the Setup of the RRSP Contribution: Make sure the RRSP contributions made by the employer are set up correctly as per the guide "How do I create group benefits, such as a Group RRSP, MSP?" This includes setting it as an employer expense when it is contributed entirely by the employer.

2. Adjustments for ROE: Refer to "How do I print a Record of Employment (ROE) and how to make adjustments?" to ensure that when printing or submitting ROEs, the contributions are reflected accurately. Pay special attention to manual adjustments that may be needed if automatic calculations don't match the expected figures.

If these steps don't resolve the issue, it could be beneficial to directly consult with Sage Support to ensure there isn't a specific configuration or update needed for your situation. They might provide a more tailored solution to how the software handles these specific scenarios.

I hope this helps. If this resolves your issue, please mark it as verified :)

Warm Regards,
Erzsi