Hi AmyGurl ,

Thank you for bringing this issue to our attention. We understand the urgency of the T4 reporting error and the potential implications it may have. I've forwarded your comments to the Sage 50 Canada support team for review and follow-up. 

In the meantime, if you require immediate assistance or have additional information, do not hesitate to contact our support team directly.

Warm Regards,
Erzsi

Thanks for mentioning this issue, Amygurl.  It is a major issue and has been for many years.  The safest way to do T4's is to create them for all employees - active and inactive.  That way, you don't accidentally miss giving someone a T4 just because they were laid off on January 2 and you've forgotten about them.  However, when you choose this option, you get a great string of 'error messages' during the T4 process.  These error messages are NOT sorted by severity, they are just all lumped together alphabetically by employee name.  A lot of the 'error messages' are 'No T4 created for Smith, Jim because Smith, Jim had no earnings'.  This is NOT actually an error!  But, mixed into the middle, are actual error messages that will prevent an electronic slip from being created (but not a printed slip):

- first line of address is blank

- postal code is blank

- SIN is blank

And, as you've detailed above, missing those messages can have serious consequences.  At an absolute minimum, any error messages that will actually prevent creation of an electronic slip should be in a separate section of the log file.