Hi cinders,

Please note that the Town Hall is for providing feedback and asking general questions about how to use Sage City.  For product-specific support questions, you will want to join one of our Support Communities and ask your question there so that other users will see it and be able to offer their thoughts and insight.

Moving this post to the Sage 50 CA fourms.

Thanks,

Derek

Did you keep the 2009 version so that you can open your latest backup prior to 2014 version? If so are you able to verify the EI earrings there? I don't think the conversion should have changed the EI amounts but one never knows - weird things have happened with converting.

Hi Cinders,

If you know the correct insurable earnings, another suggestion is that you can go to individual employee reocord, T4 and RL-1 reporting and enter the correct EI Ins. Earnings over there.

Hope this helps