Remittance isn't correct

I just processed the January payroll for our salaried employees and when I |went to pay the remittance it's off by around $2000. I checked back to make sure that all the previous remittances were processed through sage and also checked the remittance periods on the payments but |I can't seem to find the source of the problem. When looking at the discrepancies on an individual deduction basis the income tax portion is almost the (2) employee's combined but as I mentioned, it looks like all the previous month's are fine. 

Where else should I look? There'a a lot of frustration with this one as it was working out just fine before I started using Sage payroll. My instinct is to just pay what it's asking and move forward from there next month since we'll just get the money back if it's an overpayment but it's likely not the best idea.

  • 0

    Hi ElizabethDG

    Where are you looking up the information for the remittance?

    Have you looked at the following report from the menu bar

    Reports>Payroll>Deductions and Expenses> Choose Summary, your date parameters, and also make SURE you have only select from the items below EI CPP and Tax

    You may also run this report in detail to see the particulars of it.

    Hope this helps

    Jo Anne

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    Look at the balance sheet at Jan31/14 and see what those 3 accounts say for balance.

    Were there any bonuses paid that were meant for Dec but posted with Jan date?

    Also pull up the affected general ledgers for the EI, CPP, and Income Tax payable accounts from Jan1/14 to Jan31/14. The balance forward should read as zero if all the other remittances have been posted properly. If not zero then modify the report to start from as far back as date will allow and verify that at end of each remittance period the balance should read zero.