New Income Category removes tracking of ROE Insurable Hours

Posted By VictoriaD over 7 years ago

I want to add a new income category to pay out Banked Time Used as I am tracking Banked Time earned in a separate spreadsheet. I don't want vacation calculated on this new income as it is over time that is banked.

When I rename the new category, link it to the wages account, and change it to hourly it gives me a warning message when I want to click OK in the setup - settings

"For the income you have modified, your changes will remove the tracking of insurable hours from your employees' ROE forms and payroll records. Do you want to save your changes?"

Why is this warning message coming up? I don't want it to stop tracking insurable hours. Is there a set I am missing?

Thanks for your help.

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0 VictoriaD over 7 years ago

Is there also a reason why all my incomes are not showing up under Setup - Settings - Payroll - Incomes? Shouldn't Income 1 through 20 be listed here?
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0 Richard S. Ridings over 7 years ago in reply to VictoriaD

For your original issue, I have tried to replicate it here but I can take Income 11 and change the name to Test, change the Type from Income to Hourly and link it to an account and hit ok with out any problems. I didn't have to change any checkmarks as they were already there. If you did exactly as you said, it should work for you.

For your second question, my best guess without seeing your screen (though you could post an image so we can see what you see), is that you have removed the names of all your unused income fields. Go to Names and see if they exist.
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0 Richard S. Ridings over 7 years ago in reply to VictoriaD

For your original issue, I have tried to replicate it here but I can take Income 11 and change the name to Test, change the Type from Income to Hourly and link it to an account and hit ok with out any problems. I didn't have to change any checkmarks as they were already there. If you did exactly as you said, it should work for you.

For your second question, my best guess without seeing your screen (though you could post an image so we can see what you see), is that you have removed the names of all your unused income fields. Go to Names and see if they exist.
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0 VictoriaD over 7 years ago in reply to Richard S. Ridings

I use Sage 50 for three different clients and the other two I have no problem creating a new income without any warning messages. Just this one client is giving me the error and it's the only one that doesn't have all unused incomes listed in the settings. They are all listed under names just not under incomes. This is the only difference I can see between the companies.
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0 Richard S. Ridings over 7 years ago in reply to VictoriaD

If the names were listed under Names, you would see the names here. You may just need to enter the Names for the Income fields. You can do that on this screen you posted but I prefer to use the Names, Incomes & Deductions screen to enter all the names.
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0 VictoriaD over 7 years ago in reply to Richard S. Ridings

Thank you for looking into this Richard. I can go under names - Income & deductions. Rename an unused income to Banked Time. I then link the Banked time to our wage account under Linked Accounts. When I go back to Incomes it appears there and I can changed it to Hourly Rate and uncheck Calculate Vacation. When I click OK the warning message appears telling me the tracking of insurable hours will be removed.
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0 Richard S. Ridings over 7 years ago in reply to VictoriaD

And what happens when you fill in all the names like your other files?
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0 VictoriaD over 7 years ago in reply to Richard S. Ridings

It worked! I filled in all the income names with Income 8, Income 9, etc. linked my Banked Time income to wages, and it let me click OK without giving me a warning message. Seems odd, but I'll take it!
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