Payroll isn't printing cheques out properly. It prints the whole summary on it

My grandmother is in charge of printing paycheques for her local legion branch, and is having issues with her Payroll portion of sage.

The papers she puts in, usually comes up cheque at the top, and two sections below the cheque. The one section SHOULD go as followed

Business name  cheque #
Person name     Date    cheque number
what was paid for     amount paid

instead of this formula,. the program has decided it wants to print out a whole general statement, similar to a paystub some people may receive from work.

I do apologize if this question isn't where it's supposed to be. I don't know how to use her program :)

  • 0
    Hi,

    Are you saying that you're using the payroll module to print payment cheques? The two are separate in Sage 50 Canadian. And there are at least three ways to print a payment cheque - payroll remittance, direct payment, and invoice payment.

    Or are you saying the cheque printout doesn't fit on the cheques paper forms? Either they're the wrong ones, or the wrong one is selected, or you may have to customize the form to make them fit.

    There are loads of people around who know Sage 50 Canadian well enough to help you. If you are anywhere near Drumheller, AB and it's for the Legion, I can go and help you. If not, reach out to a local college, accounting firm, or bookkeeper.

    I hope that helps, please post back
  • 0 in reply to RandyW
    She has a page with a cheque on top of it, and two spots for small pay stubs.

    The cheque has the shiny sticker on it, so I'm assuming they are cheques to give to employees for them to take to the bank.

    She's used the program before to print these out, and its only now its acting up.
    She isn't here at the moment, but once she gets home I can ask her.

    She must have it set to something else, and cant figure out how to change it back.
  • 0 in reply to BlancheMontagne
    Hi,

    That sounds like the Sage 50 cheques from Davis & Henderson. They should print using one of the built-in print settings.

    Changing from one printer to another, or changing bank account settings can affect the settings.

    The setup for the cheque print format is under:
    Setup,
    Reports & Forms
    Cheques
    (select bank account).

    There are separate settings for Payment, and for Payroll cheques.

    There are also some settings (such as 'Print Company Address On') under:
    Setup
    Settings
    Company
    Forms

    You may have do a little trial and error with plain paper or a photocopy of the cheque form to get the right form, and get everything lined up and printing nicely on any particular printer. Probably you want a 10 point font for readability, the 8 point is tooooo tiny!

    I hope that helps!

    Randy