Upload direct deposit, Payroll

HI,

I used to have EFT separated from Sage (2016.3). Now EFT is inside Sage.

Since June, I use the Upload direct ddeposit and it worked fine till Septembre 1st.

On September 8th, I had this message: "An error happened and Sage 50 cannot create file"

SO I went to my old friend Eft direct, and created the file, then transmitted to the bank.

This week, When I tried to crate another file, same error. There was one deposit that wat not presessed by the Upload insaide Sage, so I checked the one I wanted, add 1 to the creation number. and that give me this error again.

How can I manage to get rid of that error and have the right creation number next time I process payroll with Upload direct deposit feature?

Thank for helping!

Regards,

Danielle

  • 0
    Hi Danielle, the creation no. on both Eft Direct and built-in version are both editable, each successful generation will automatically increment it by 1. Did you get the error when you try to save the .Dat file? If yes, I would check location see if you have enough right to create file there. you may try C:\Eft-data some where local.
  • 0 in reply to Jason.
    Hello, I just upgraded to the new setup, so having lots of fun, the question I'm wondering is, you mention that the creation # is editable, can you advise where to find it? I want to see if it picks up from where the old EFT left off or if I need to update it.

    I'm also trying to figure out when I imported all the banking information, it says it updated all the payroll EFT information as well. I figured it would just do the control information, our account, originator # etc. so what's going on there?

    When I first set up employees I always set up their direct deposit information in both Simply and the EFT program so in theory, there shouldn't have been anything to update as they should have been identical so not sure what it did or if it's going to cause problems next payroll. Any thoughts?

    The whole point of doing the import was to get the banking information (company bank information) over, but now I also have the payroll employee banking question...oh, and how to actually process it next go around. Will it create the file in the same place as the EFT did so my program I use to send the file will still just 'find' it? I don't want to leave all the q's until it's payroll time and try to resolve problems so looking to head them off. Is there a cheat sheet somewhere? :P Thanks.
  • 0 in reply to Tanya B
    Hello, our EFT files are also invalid and result in rejected transactions. We've spent a lot of time investigating this, it looks like a bug in SAGE50, see sagecity.na.sage.com/.../100161