• Final Pay period date is wrong can not create ROE

    I can not export an ROE because it says the final pay period is wrong. the last pay period is Feb 25 to March 2nd and his final pay was March 8th (the following Friday) This is correct but it is still telling me its wrong. Can anyone walk me thru the…
  • Having some trouble with ROE forms

    I'm looking to print an ROE for a single employee. However, I seem to be unable to select the employee from the list of terminated employees for the years I want. In a nutshell, the employee's first pay was received on September 1st, 2021. However, they…
  • ROE Insurable earning does not match EI ins earnings on Employee summary

    When I print the ROE the Total insurable earnings does not match the Employee summary EL ins. earnings? I have tired to match the dates and spent countless hours trying to figure out why? Can anyone help?
  • Record Of Employment (ROE)

    I have a salaried employee that has left the company I do bookkeeping for. Vacation is accrued and is paid out when taken, When I generate the ROE for this employee there is an amount in Box 17A for Vacation Pay. This employee has taken and has been paid…