If you are looking for an answer to your Question - Why - then you will have to share a lot more information. Which version of Sage 50 Canadian are you using? Pro, Premium, Quantum, 2017.3, 2018.0,2018.1? Also check when on the Reconciliation window, the account number, the statement end date, the Reconciliation Date. Then when you move to the reports you are going to Reports/Banking/Account Reconciliation Reports. At this point you should indicate which Report Type you are choosing, the same account number (?) and the Statement End Date. Also reporting by Statement End Date or Reconciliation Date. Be sure the appropriate dates are inserted above.

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