HI,

I 've experienced an error from an update made by Sage 50 back around April. For some reason 2 entries re-appeared after the update in the next month's bank reconciliation module. When I dug through the details, I realized that it was an automated system error as the original entries were made back in November and had been reconciled in the November Bank Reconciliation. When I reviewed the General Ledger, the duplicated entries did not exist on the report. When I go onto the subsequent month's bank reconciliation in the Sage 50 module, the journal entry number is closer in sequence to recent journal entries. When I click on the journal entries from the bank reconciliation module to drill down and try and reverse the entries, I receive a system error stating that the journal entries do not exist, there is no data for them. Is this something that Sage Canada can repair for me? It is not my error, but an error that I can not fix generated by a Sage system update. I need this reconciliation report fixed for our year-end.  Thanks.

Michael