There are two situations to look at: Has the Reconciliation been setup correctly? If this is not your first month to reconcile then consider the next possibility. Are the missing transactions dated on or prior to the Statement end date? If, yes, are you using the same bank account as the entries?

Just a couple of possibilities.

Hi Alwyn,

Thank you for your reply.   I've been working with Simply Actg for 30 years.   I've never had this problem.   I completed my previous month's reconciliation as usual and once I proceeded to start my next month, all transactions under the A/R receipts and A/P payments are not appearing in the Bank Reconciliation module.  All my entries are done correctly in the proper bank account. I've checked my GL for the bank account and all the transactions are there.  I also verified my J/E and they are all there as well.   I did update my software recently, I'm wondering if that is the problem.

Hi Carole, from another longtime user (since 1985).

I am not aware of a problem after the update to 2024.1 but it is something I will have to watch as I start into the year end processing.

A couple of suggestions would include making a copy of your data as a first move. Then you could back out the last reconciliation and try it again to see if it makes any difference. If still a problem try resetting the reconciliation a month or two back and then see if it improves.

Maybe Erzsi might have further suggestions.