Hi,

This is a user forum, so you may still need to contact Sage support.

The usual things to try before doing that, are:
- to restart the workstation,
- restore your last backup to another location (make a new folder, or give the file a new name temporarily), try it again.
- restore again, run the Advanced Database Check, look for the database log file to see if the error message is any help.
- If the Advanced Database Check comes out 'clean', then try opening the new calendar year again.
- Try ON A TEST COPY OF THE FILE, NOT YOUR 'WORK' COPY, use 'Clear Data' to purge prior years' payroll data and try starting the new calendar year.

I hope that helps,

Randy

Hi

You can try follow knowledge base article 10234 see if it helps.

In the advance database check log Section II , check see if you have "# HISTORICAL DATA PROBLEM:" , if you do, check COMPANY.SAJ folder see if you have duplicate file inside (Saj, Simply and Msyql folders)  i.e. ibdata1 (joe's conflicted copy 2014-01-09) or simplygroupmembership (2).frm  (if you do create test copy, remove and try again)

If you still have troubling, then as Randy recommended best to find a backup that works or call Sage 50 CA Support line.

Then the last option, you can create a new file, export all the list from the old file, and import them to new and enter trial balance start fresh.

I should have mentioned that I did call Sage 50 and because we aren't signed up for support they couldn't connect me to a tech person. They recommend that I use this forum.