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Peter88

Miscalculation on GST/PST amount in Freight

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We are using BV2014 and having an issue where some orders are not calculating GST and PST even though the checkmark is enabled in the Ship Via method.

On the order confirmation the total is correct.  Once the order is invoiced and posted, then there is no tax being added on Freight.

We also tried BV2015 as it is a patch as suggested but same result.

Please help

Thanks


Peter

  • 0

    Further to my previous post, I now have an example of a back to back invoice of the same customer, same part ordered, same quantity and same ship method created by the same sales person.

    Strangely one has tax included in freight and the other one does not.  I am coming to a conclusion that this is a glitch in the software and not a configuration issue.  Agree?

    Thanks

    Peter

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