Hi Lisa,

Just to make sure this question is posted in the correct support group, could you please confirm which Sage software you are using?

Thanks,

Derek

Hi Derek,

It's Sage Online.  Any insight would be appreciated.  I've been trying to figure it out on my own and not having any luck.

Thanks, Lisa

Hi Lisa,

Just to be clear, do you mean Sage 50 Accounting or Sage Business Cloud Accounting?

Once clarified, I will make sure this question gets posted to the correct forum so that other members of the community using the same software can let you know their advice.

Thanks,

Derek

It must be the Sage Business Cloud Accounting as it's an online webpage, not the desktop version.

Ok, you are in the right spot then.    Hopefully one of our community members will be able to offer you some guidance.   

Thanks,

Derek

Hello Graphite Group ,

There are a couple of places you can check for this issue.

1. For the retained Earning to show on the Balance sheet report:

Go to your Settings > Record and Transactions Settings > At the very bottom there is a section for ACCOUNTING SETTINGS, and you'll find an option for

Show Retained Earning Value, select "Separately on the Balance sheet". Your balance sheet report should now display the retained earnings on a separate line.

2. For the retained Earning to show on the Trial Balance report:

Run a Trial Balance report and at the top of the report, you'll see a few options you can select, including "Summarize retained Earning Values"

Make sure to select that option and that should display your retained earning line on that report as well.

If you still have issues after trying this, please get in touch with our support team via chat, and one of our agents will be able to walk you through them.

thank you for using the Sage Cloud Accounting community.