Kelli's view that high performing small teams can out deliver big organisations really resonates with me.
The advice on four practical things you can do from listening to customers, building accessibility, exploring accreditation and articulating your purpose is really insightful too.

Thanks Kelli for sharing your business insight, it has given me a lot to think about especially looking for diversity of perspective in your employees and to listen, understand and react to customer feedback.

Fantastic video! I think Kelli's view about high performing small teams can out deliver big organisations can be true! You can beat focus, team and culture. We are an SME and love what we do! 

The flexible approach with regards to your team and their responsibilities whilst juggling their day to day lives is such a key take away for me.

A great Video, thank you Kelli for your insight.

I must agree those companies that have fewer employees seem to be more adaptive to changes and their employees more likely to adopt such changes without too much resistance.

It is important to note as Kelli said that even larger companies can be sustainable as long as they are efficient with their resources.

Its great to see the discussion happening on this post so far.

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Well done Donna Robinson FCCA!

Oh thats fabulous! Thankyou very much! I really appreciate that :)