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Kate Roses

Sales Alerts not working and other questions

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Hi, the sales alerts function doesn't seem to work for us? Has anyone else had any issues?

Also with the new features that are coming, does this automatically update itself or do we keep having to buy the updates as featured in the Roadmap (keen on Supplier alerts)

Thanks

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    When you say it "doesnt seem to work" - what do you mean?  I have put a simple test message on mine for a customer, ticked for it to show on Enter / Amend Sales order and it pops up when i select the customer.

    WIth updates it depends on what you are using, if its Sage200cloud Standard then you get the updates automatically, if you are using Sage200cloud Professional, then you have to pay your partner to upgrade you.

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  • 0

    When you say it "doesnt seem to work" - what do you mean?  I have put a simple test message on mine for a customer, ticked for it to show on Enter / Amend Sales order and it pops up when i select the customer.

    WIth updates it depends on what you are using, if its Sage200cloud Standard then you get the updates automatically, if you are using Sage200cloud Professional, then you have to pay your partner to upgrade you.

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