Handle Exception Ex20235Exception and make the answer always No

SOLVED

Hi All, 

how to handle the Exception "Ex20235Exception" and make the answer always No? I do not want to show the message to user.

Ex20235Exception content is "There is an order value discount available. Do you wish to apply the discount?" I catch it in try catch block, did not show the message, and set retry=false. But then it did not go to my "finally" block.