x Want to participate? Join the group to interact
  • State Suggested Answer
  • Replies 3 replies
  • Answers 1 answer
  • Subscribers 16 subscribers
  • Views 972 views
  • Users 0 members are here
Browse Forums
Announcements
105
topics
4
replies
General Discussion
1k
topics
2k
replies
Salomina Rossouw

Sage 200c Professional upgrade

SUGGESTED
Posted By

Currently on sage 200c Professional, now been told by the sage partner that this is coming to end of support January 2023, which means we have to upgrade to Sage 200 2022 R2. We are under support contract etc with the sage partner, but they have quoted us in the thousands to upgrade!!

Has anyone else come across this or had same problem?

Parents
  • 0

    When we do an upgrade for a customer its a two step process,  

    1.  create a test instance to do testing on the upgrade, so that you can see any hiccups/issues that may arise, test new features etc before taking down the live installation (this is a requirement from Sage now)

    2,  after successful testing upgrade the live site, either insitu or on the new test system.

    you may also need new infrastructure, SQL and windows server have all got out of support and end of life versions, these may need upgrading, which may need new hardware.

    You may also have bespoke/3rd party software that requires upgrading or at least testing.

    As a Sage Business Partner we have to follow these processes as laid out by Sage, to continue receiving support from them for our customers.

    All of this requires time from the Business partner, that is generally not covered under the umbrella of Support.

Reply
  • 0

    When we do an upgrade for a customer its a two step process,  

    1.  create a test instance to do testing on the upgrade, so that you can see any hiccups/issues that may arise, test new features etc before taking down the live installation (this is a requirement from Sage now)

    2,  after successful testing upgrade the live site, either insitu or on the new test system.

    you may also need new infrastructure, SQL and windows server have all got out of support and end of life versions, these may need upgrading, which may need new hardware.

    You may also have bespoke/3rd party software that requires upgrading or at least testing.

    As a Sage Business Partner we have to follow these processes as laid out by Sage, to continue receiving support from them for our customers.

    All of this requires time from the Business partner, that is generally not covered under the umbrella of Support.

Children
No Data

*Community Hub is the new name for Sage City