Invoicing Stock items


Can anyone help, we have set up the Price Book in a new company in Sage 200. We have a test company and a live company.

In the test company we have set up stock items with price bands discounted and standard dependant on the customer and successfully tested and invoiced (via Invoicing) a few diff stock codes.

However in the Live company when we try invoicing stock items, we get no stock items listed, yet all the settings are identical.

Can anyone help with this please?

  • 0

    Hi Christina,

    In this circumstance it may be easier to get in touch with whoever provides your technical support due to the nature of the issue.

    One of the things you could check in the live company, is what setting you have configured in Invoice and Order Settings.

    I'm not sure if you are on 200 Standard or 200 Professional so both locations are listed below.

    200 Pro

    Navigate to Invoicing > System Set Up > Invoicing Settings > Invoice and Order Entry and ensure you don't have 'Free text items only' selected.

    200 Std

    Navigate to Settings > Invoicing and Sales Orders > Invoice and Order Settings > Invoice and Order Entry and ensure you don't have 'Free text items only' selected.

    Also ensure that in an example stock item, the tick box for 'Allow sales orders and invoicing' is ticked when amending the stock item.

    Kind regards,