When doing a SOP Return could the system generate a collection/pick up document that can be sent to the customer in the same way it does when you despatch an order?

We currently send our drivers with hand written lines when collecting faulty or damaged goods previously delivered to a customer. This hand line then gets processed through sales returns when they get back.

Is there any way raise a sales return to generate a collection note for the driver (a reverse delivery note) that then gets received into Sage on return generating credits to accounts etc.

Sage 200 2019 version 12.00.0035

Phil Nichols

Neil Raven 9 months ago

Agree with Geoff and i have created a Collection note for one of the businesses i look after and saved it into the Custom Reports file.
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Geoff Turner over 1 year ago

It would be easy enough to create a collection note report (based on the delivery note) and add it to the menu - or a developer could make it print when the return is saved. And the rest of the processing (Confirm Goods Received) etc. is available already.
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Sage 200 UKI

When doing a SOP Return could the system generate a collection/pick up document that can be sent to the customer in the same way it does when you despatch an order?

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