Posted on date - year end

SUGGESTED

Hello, 

Hoping someone can shed some light!  I've ran our year end and our accountant has ran through, our figures matched....a query came through from a colleague and it transpired that there were some invoices missing from the sales total.  On further investigation the invoice dates were within the year end date, however the posted on date was outside of the year end - this is the only difference between this and other invoices which have been processed.

Can anyone explain why they have been missed off? I'm obviously concerned that other transactions (eg purchases) may also have been omitted from the year end.

Thank you in advance!

  • 0
    SUGGESTED

    Hi Debbie.

    The posted on date won't be taken in to account when running year end or reports etc. The posted on date is the date you physically entered that transaction but the created on date is the date you set the transaction to. So if you post a transaction today, the posted on date would be 29/11/2019 but you might enter the created on date as 29/10/2019. In this example, the transaction will be picked up on October's reporting.

    If the year end was 31/10/2019, this transaction in my example will have been included in year end.

    If it looks like this isn't the case on your data, we may need to investigate further over the phone if you have telephone support.

    Regards,

    Sean
    Sage UKI

  • 0 in reply to Sean White

    Thanks Sean,  this is exactly what I thought.  I am sure that we had telephone support but when I entered our reference number in the automated service said not, I'll try that again.