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Andi Parsons

Email Sales Invoice to multiple email addresses

SUGGESTED
Posted By

Hi,

Until recently I was using version 22 of Sage 50 and when entering customer email addresses onto the customer record in field 'Email 1' I could enter two email addresses by using ; to separate them. This meant I could email one invoice to two different email addresses.

I tried to setup the same for a new customer today using version 25 and it now errors saying invalid email address. It looks like Sage have introduced extra validation in the field.

Does anyone have a way of email 1 invoice to two email addresses without manually having to enter the second email address each time?

Many thanks

Andi

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    SUGGESTED

    Hi Andi,

    You are no longer able to enter multiple email addresses into the one email field due to the introduction of the Go Cardless integration which requires it to be one email address per field.

    Instead you would need to use the Email 2 and 3 fields to enter any additional addresses, then amend your invoice layout to pick up these addresses;

    1) Select any Invoice from the Invoice List > Print > Right-click your layout > Edit

    2) In Report Designer, select Report > Email Settings > To;

    3) Click the Add button beneath Expressions that define the people you want to send the report to:

    4) Add the field SALES_LEDGER.E_MAIL2 > OK

    5) Repeat steps 3 and 4 for SALES_LEDGER.E_MAIL3 > OK > 

    6) Select File > Save > File > Exit.

     

    I hope this helps.

Reply
  • 0
    SUGGESTED

    Hi Andi,

    You are no longer able to enter multiple email addresses into the one email field due to the introduction of the Go Cardless integration which requires it to be one email address per field.

    Instead you would need to use the Email 2 and 3 fields to enter any additional addresses, then amend your invoice layout to pick up these addresses;

    1) Select any Invoice from the Invoice List > Print > Right-click your layout > Edit

    2) In Report Designer, select Report > Email Settings > To;

    3) Click the Add button beneath Expressions that define the people you want to send the report to:

    4) Add the field SALES_LEDGER.E_MAIL2 > OK

    5) Repeat steps 3 and 4 for SALES_LEDGER.E_MAIL3 > OK > 

    6) Select File > Save > File > Exit.

     

    I hope this helps.

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