Hi Derrick,

Thanks for using our Product Support Community.

The Bank Feeds below have been confirmed as having issues with Yodlee currently. Yodlee is working on the issues and aim to resolve them as soon as possible:

Bank	Issue	Additional Info
Royal Bank of Scotland (E+W) Banking	Various	- Technical Error in Progress
The Cooperative Bank (Banking, Cards)	Various	- Site Temporarily Unavailable
HSBC Banking	Various	- Site Temporarily Unavailable
Natwest Bank (Banking, Card)	Various	- Site Temporarily Unavailable
Lloyds (Banking, Cards)	Various	- Site Temporarily Unavailable

All other bank feeds are operating normally.

You can keep up to date on the status of Bank Feeds here.

If your bank isn’t listed above, you can remove and re-enter the bank details via fast link. To do this go into: 

1. Bank accounts > double-click the relevant bank record > clear the Enable bank feeds check box.
2. Select the Enable bank feeds check box > Let's get started.
3. Select the relevant bank account > Remove > Add.
4. Search for and select the relevant bank account > check that the website URL is the same one that the customer uses for online banking. If not > Cancel > Add > search again for the correct bank.
5. Enter the requested login details > Add.

If this has answered your question, please click on the ‘This helped me’ link below.

The Yodlee situation may be the cause of slow response but all my attempts to use Bank feeds has encountered a slow response. By comparison the Go Cardless interface is instant and well executed in terms of transactions created.

Also the lack of a bank balance with the bank feed requires an on line login to the account anyway!

There are some other issues:

1) After using bank feeds on completing reconciliation there is an out of memory issue with generation of the reconciliation PDF. This error does not happen with the standard reconciliation process.

2) There needs to be an option to generate a supplier or customer batch invoice so that the invoice transaction can be generated as well as the payment.