Issue with Sage communicating with Outlook 2016 when sending invoices

SUGGESTED

I am getting extremely frustrated with Sage since we upgraded to 50c Professional. We're having numerous issues but currently the main problem is Sage shutting down every time I try to email invoices.

I have uninstalled all out of date Anti Virus Software. I have checked the settings on the templates. I have uninstalled and re-installed Outlook twice. If Outlook is open in the back ground the invoices reach the drafts folder but then Sage crashes, but if Outlook is shut then Sage just shuts down without emailing the invoices. Either way I do it, Sage doesn't flag the invoices as emailed.

I either have to save each individual invoice as a PDF then attach to a manually typed email, or I have to put up with running Task Manager to End Process every time.

It is costing valuable time and it is putting me behind schedule. And don't get me started on the Sage Tracker app with inaccurate and outdated information. I will save that for another post.

 

Can anyone help me at all, I seem to be spending hours trying to work around it or mess about trying to sort it.